Pre-Sales Smoke Test

Pre-Sales Smoke Test

In Brief

Pre-sales involves accepting payment in exchange for a promise to deliver the value proposition at a later date. Usually, the value proposition is the product or service itself. This is a highly committed form of smoke testing because it requires actually collecting money from the customer and usually carries a very strong implicit (if not legal) promise to deliver the product or service at a later date. Pre-sales are also known as pre-orders, vaporware, or vaporgoods.

Does the prospect know your product does not yet exist? If not, the pre-sales campaign can be considered a true smoke test and will have different dynamics and results than if the prospect is aware of this fact.

Most, but not all, crowdfunding campaigns are in fact pre-sales campaigns. Pre-sales campaigns can also rely on online platforms built from scratch, or on platforms like Celery.

The MVP for the pre-sales campaign can include a description of the value proposition, product renderings, mock-ups, simulations, a promotional video, customer testimonials, and so on.

Helps Answer

Is the customer actually willing to pay money for the value proposition?

Tags

  • Quantitative validation

  • Benchmarking

  • Positioning

  • Value proposition

  • Audience selection strategy

  • Investor attraction

Description

Time Commitment

One week to 90 days. Most successful crowdfunding pre-sales campaigns involve 30 days of pre-promotion and a 40-day campaign duration (70 days total).

How To

  • Create your MVP (renderings or simulations, promotional media, pricing, testimonials, etc.).

  • Establish your pre-sales ecommerce platform.

  • Promote and launch your campaign.

  • Measure results (conversions and total orders).

Interpreting Results

Eric Reis: "“If you’re worried about disappointing some potential customers – don’t be. Most of the time, the experiments you run will have a zero percent conversion rate – meaning no customers were harmed during the making of this experiment.

And if you do get a handful of people taking you up on the offer, you’ll be able to send them a nice personal apology.

And if you get tons of people trying to take you up on your offer – congratulations. You probably have a business.

Hopefully that will take some of the sting out of the fact that you had to engage in a little trickery.”

Potential Biases

  • Confirmation bias

  • False Negative: You might be targeting your smoke test with an invalid target audience

Field Tips

Case Studies

Tools

References